FAQ
Answers to the questions we get most.
Before your first lesson
I’ve never had a lesson. Where do I start?
Book a 60-minute private lesson. We look at your swing, agree what to work on, and you leave with a short plan.
Do I need my own clubs?
Bring them if you have them. If not, tell us when you book and we’ll have a set ready.
What should I wear and bring?
Comfortable clothes you can swing in, flat shoes or golf shoes, and water. Balls are supplied at the studio and the range.
Which location should I choose?
The Studio suits swing changes and works in any weather. The Range shows real ball flight. On-course lessons are for course management and shot choice.
Booking and payment
When do I pay?
In full when you book. Your lesson is confirmed as soon as the payment goes through.
How can I pay?
Card (Visa, Mastercard, Apple Pay, Google Pay), POLi or Online EFTPOS. Card payments include a 3% card fee, shown before you pay. POLi and Online EFTPOS have no fee.
Can I buy a pack of lessons?
Yes. Packs of 5 or 10 lessons are paid in full up front and cost less per lesson. Book each lesson when it suits you.
Changes and cancellations
What if I need to cancel?
Cancel or move your lesson free up to 48 hours before for a full refund. Between 24 and 48 hours you get a credit for a future lesson. Inside 24 hours the lesson fee is kept.
What happens if it rains?
Outdoor lessons cancelled for weather get a full refund or credit, your choice. Studio lessons go ahead whatever the weather.
How do I change a booking?
Open the link in your confirmation email, or sign in to My lessons.